Okta Recognized as a 2023 Gartner® Peer Insights™ Customers' Choice in Access Management

The April 2023 distinction is based on verified customer reviews.

Here’s a snapshot of what Okta’s customers shared with Gartner in the latest “Voice of the Customer” report:

  • Okta is the only vendor to be recognized as a Customers’ Choice for Access Management 5x in a row
  • 91% of reviewers said they would recommend Okta, highest among Customers’ Choice vendors*
  • Okta has the highest number of overall reviews in Access Management market (overall rating of 4.5/5 based on 147 overall reviews as of February 28, 2023)
  • 57% of reviewers gave Okta a 5-star rating*
Voice of the Customer for Access Management Figure 1 Image

In their own words:

"Okta has been the most important IT tool that our organization has ever deployed. It touches every aspect of the organization, from SSO to third party SaaS apps, handling authentication for internally developed apps, handling directory workflows, to so much more. "—Security Engineer, IT Services Industry

“...Okta is truly becoming the single source for Identity at my company and it's allowing us to evolve and scale much faster and more efficiently than ever before."—Manager, Corporate IT Applications Engineering, Healthcare and Biotech Industry

"Perfect cloud based solution for securing our connections inside the company...This product runs on an integrated platform, hence the implementation can be super quick and can be a low budget project..."—Reporting Expert, Telecommunications Industry

"Excellent service availability and reliability, wide range of business and technical use cases supported, high quality of support and customer success engagement, strong product roadmap, opportunities to influence product direction."—Assistant VP of Enterprise EA, IAM Focus, Insurance Industry

"Okta has been a great application. Ever since moving to Okta we were able to integrate most of our applications to SSO. It provides a unified login and a seamless SSO experience whilst protecting us with MFA."—Principal Site Reliability Engineer, Finance (Non-Banking) Industry

Source: 2023 April  Voice of the Customer for Access Management 


Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic.

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Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

*Based on overall rating of 4.5 out of 5 and 147 overall reviews as of February 28,2023 

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Okta.

The report was named as 'Gartner Peer Insights ‘Voice of the Customer’: Access Management, Worldwide Market' in 2018 and was named as 'Voice of the Customer for Access Management' in the year 2019, 2021, 2022 and 2023.


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